Shipping Policy
GiaKarma is not liable for shipping and delivery delays due to unforeseen circumstances. All delivery times are estimates only and are not guaranteed. We are not responsible for shipping delays caused by shipping carriers or other events outside of our control.
Returns Policy
For hygiene, safety, and wellness reasons, all oils, roller products, body products, and personal-care items are final sale and non-refundable. We do not accept returns or exchanges on these items.
For all accessories, the items can be returned if they are not used and are still in their original packaging within 14 days of receiving the order.
If any of the products you receive are damaged, please contact us at support@giakarma.com with photos of the damaged products and we will reimburse you accordingly.
